Let Me Tell You A Story…The Mall Intercept

Let Me Tell You A Story…The Mall Intercept

An excerpt from A Whole New Strategy… The Mall Intercept The behavior of many leaders and managers in companies makes me wonder just how comfortable they are with people (instead of tools and reports). Often, when managers and leaders are asked to take part in...
IXD BLAST from the Past #1: Osmose (1995)

IXD BLAST from the Past #1: Osmose (1995)

In it’s day, Osmose was ground-breaking. However, even today, there’s been little like it. Created by Char Davies and a team of developers (including Georges Mauro, John Harrison, Rick Bidlack, and Dorota Blaszczak), it was one of the first virtual reality experiences...
IXD BLAST from the Past

IXD BLAST from the Past

In the interaction design program I teach in, we’re constantly trying to get our students to think beyond the app-or-website paradigm of interaction design. These two forms of digital content and control are so pervasive that it’s difficult for students, who have seen...
Skills for the (Near and Far) Future

Skills for the (Near and Far) Future

While the air in the room is mostly being eaten-up by comments, declarations, and discussion of AI, this is merely the latest in a long line of machine and digital automation (and, therefore, transformation) of work (and play!). For so long, people with their eyes...
The Mall Intercept

The Mall Intercept

The following is an excerpt from the book, A Whole New Strategy.   The Mall Intercept The behavior of many leaders and managers in companies makes me wonder just how comfortable they are with people (instead of tools and reports). Often, when managers and leaders...
Introduction: A Whole New Strategy

Introduction: A Whole New Strategy

I’m going to try not to be too dismissive of the state of current or traditional business strategy or its process and tools but strategy has clearly not kept pace with advance- ments in other business domains and functions. I know this sounds alarmist but the current...