My article and podcast conversation with Susan and Guthrie from Team W is now live. We talked design, economics, and how designers can be more business-aware in order to be more effective designers....
This is a series of posts from a book I’m in the process of writing. I’ll be posting more as various chapters are developing, not in any particular order. Please. Let me be clear right from the start. I don’t dislike or distrust numbers. I find them elegant and useful...
Whenever the subject of whether or not corporations are people comes-up in conversation, the most likely answer is “No! Are you kidding?” The conversation inevitably winds around to why corporations have rights that US citizens do not (they do, by the way) and if...
One of the things I’m most thankful to my parents for* is growing-up in Silicon Valley. To me, that means “a place where starting your own business wasn’t mythology, it was what the neighbors did.” When I started my first company with friends, back in 1989, in my last...
The greatest threat to business, is business, itself — specifically a handful of companies that can control access to nearly all customers. In most of the pre-Web days (B.W.), some companies controlled their own business and brands — certainly in the B2B space and the...
Here’s my dire warning from the edge of the future. In the 1990s, the World Wide Web began to free companies, allowing them to build direct relationships with their customers. Before this, retail stores and other outlets controlled access to most customers. Only...
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