The following is an excerpt from the book, A Whole New Strategy. Rick is a middle manager in his finance company. He’s in his late 40s and has two kids in elementary school. He’s worked his entire life, and he and his wife bring in a decent living. They’re comfortable...
While this isn’t classically interactive, it is an active experience in a really interesting way. On approaching the entrance to the Institu du Monde Arabe in Paris, the South-facing glass wall of the building, which is also part of the entrance courtyard, appears to...
This anecdote is due to two friends and colleagues: Steve Diller and Christopher Ireland. Steve’s research identified the Core Meaning at work, via his research, and Christopher Ireland lived it. The following is an excerpt from the book, A Whole New Strategy....
We used to speak a lot about “metaphors” in interaction design but as we’ve settled on so many archetypes, now, this seldom enters the conversation. We simply assume the dominant paradigm and dress it up differently—if at all. But, the reality of mental models and...
An excerpt from A Whole New Strategy… The Mall Intercept The behavior of many leaders and managers in companies makes me wonder just how comfortable they are with people (instead of tools and reports). Often, when managers and leaders are asked to take part in...
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