All Your Customers Are Belong To Us

All Your Customers Are Belong To Us

The greatest threat to business, is business, itself — specifically a handful of companies that can control access to nearly all customers. In most of the pre-Web days (B.W.), some companies controlled their own business and brands — certainly in the B2B space and the...
The Coming Extinction-Level Event for Brands

The Coming Extinction-Level Event for Brands

Here’s my dire warning from the edge of the future. In the 1990s, the World Wide Web began to free companies, allowing them to build direct relationships with their customers. Before this, retail stores and other outlets controlled access to most customers. Only...
IcellatorX Interface

IcellatorX Interface

This was my first medical device and it’s a fascinating piece of machinery. The IcellatorX is a next-generation device that works with adipose fat to isolate stem cells for medical use. These devices are mostly self-running once set-up so they need to be easily...

Make it So in Paris

My talk at the d.school Paris’ D.EVENT conference this past Summer on how science fiction is one of the ways we use creativity to think about the...