I believe that the world can be
You probably believe that, too.
And, we can do this together.
How I Can Help:
My current coordinates: San Francisco
Speaking
Consulting
Teaching
Tools for the Future:
These are the tools that will help us build better products and services, more successful organizations and relationships, more satisfying experiences of all kinds, and a better world, overall. Some are entirely new, others are evolutions of existing ones. All point the way to a more successful future.……………………………………………………………………………………….
Upcoming Speaking & Travel:
• Sept 4: Aarhus, Denmark
• Sept 5: Helsinki, Finland for the Joint Futures conference
Strategy Tools
Leadership Tools
Systems Tools
Recent Articles…
Is It Though?
Is It Though? One of the most important skills in life, and one that is too often unaddressed in education these days, is critical thinking. It’s one of the skills that set us apart from current computing tools (like AI/ML). It’s one of 8 skills needed for the future...
My ConveyUX Talk
ConveyUX talk I just gave this talk at the 2025 ConveyUX() conference and it was rushed with lots of resources referenced. In this post are all of those resources plus an overview (though not everything) that I covered in the talk. Part 1: WFT is Happening?...
IXD BLAST From the Past #6: Comic Chat (1996)
This text chat interface was so revolutionary and insightful it’s a shame it wasn’t copied and emulated relentlessly. Even today, there’s nothing like it and it’s fusing of text and image is still unique, relevant, and would be successful—especially in the social...
IXD BLAST From the Past #5: Knowledge Navigator (1987)
This was more than the typical industrial film made by a corporation to communicate a vision of the future. It was a remarkably cogent vision that has largely held up over the last 37 years! Knowledge Navigator was the first of a set of promotional films created by...
IXD BLAST From the Past #4: Microsoft ActiMates (1997)
The Microsoft ActiMates were the first stuffed animals (or plush toys) that interacted with children, both directly through physical contact as well as through the computer (when its CD-ROM was inserted), and the television. The result of these simple, yet prophetic...
An Archetypal Story
The following is an excerpt from the book, A Whole New Strategy. Rick is a middle manager in his finance company. He’s in his late 40s and has two kids in elementary school. He’s worked his entire life, and he and his wife bring in a decent living. They’re comfortable...
IXD BLAST From the Past #3: Institut du Monde Arabe (1987)
While this isn’t classically interactive, it is an active experience in a really interesting way. On approaching the entrance to the Institu du Monde Arabe in Paris, the South-facing glass wall of the building, which is also part of the entrance courtyard, appears to...
The First Redemptive Car
This anecdote is due to two friends and colleagues: Steve Diller and Christopher Ireland. Steve's research identified the Core Meaning at work, via his research, and Christopher Ireland lived it. The following is an excerpt from the book, A Whole New Strategy. When...
IXD BLAST From the Past #2: MagicCap (1994)
We used to speak a lot about “metaphors” in interaction design but as we’ve settled on so many archetypes, now, this seldom enters the conversation. We simply assume the dominant paradigm and dress it up differently—if at all. But, the reality of mental models and...
Let Me Tell You A Story…The Mall Intercept
An excerpt from A Whole New Strategy... The Mall Intercept The behavior of many leaders and managers in companies makes me wonder just how comfortable they are with people (instead of tools and reports). Often, when managers and leaders are asked to take part in...