This text chat interface was so revolutionary and insightful it’s a shame it wasn’t copied and emulated relentlessly. Even today, there’s nothing like it and it’s fusing of text and image is still unique, relevant, and would be successful—especially in the social...
The greatest threat to business, is business, itself — specifically a handful of companies that can control access to nearly all customers. In most of the pre-Web days (B.W.), some companies controlled their own business and brands — certainly in the B2B space and the...
Here’s my dire warning from the edge of the future. In the 1990s, the World Wide Web began to free companies, allowing them to build direct relationships with their customers. Before this, retail stores and other outlets controlled access to most customers. Only...
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