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This presentation was first given at the American Center for Design’s Living Surfaces Conference in 1997. It was repeated and enhanced at the Digital Storytelling Festival in 1998. Parts of it are referred to in the premiere issue of Net Company, a quarterly...

Recipe for a Successful Website

From 1995: An edited version of this now appears in the Dutch book, Website Graphics Now   Listen up, this one’s a no-brainer. Building a successful website is as simple as an Easy-Bake Oven.™ Although it’s a lot of hard work, it isn’t very...
Information Interaction Design: A Unified Field Theory of Design

Information Interaction Design: A Unified Field Theory of Design

From 1994: One of the most important skills for almost everyone to have in the next decade and beyond will be those that allow us to create valuable, compelling, and empowering information and experiences for others. To do this, we must learn existing ways of...